Partnership Program Basics

• Trials of paid editions in the MSP program
• Understanding Blumira for MSPs: A video overview
• Contacting Blumira for partnership support
• How to onboard your customers with Blumira

Billing

• MSP pricing
• How Blumira bills MSPs
• Contacting Blumira about billing questions
• Changing your billing contact information

MSP Portal

• Getting started with your NFR Blumira account
• About the MSP Portal
• Using the Blumira API as an MSP
• Adding and updating customer accounts in MSP Portal
• Adding and updating users in MSP Portal
• About Blumira roles for MSPs
• See all 7 articles

Product and Support Information for MSPs

• Blumira product demo
• Contacting Blumira for product support
• Using an internal sub-account to separately manage your MSP organization's data and detections
• Using SSO as an MSP
• Our current status

Supporting Customer Accounts

• Off-boarding a customer account
• Managing user settings directly in a customer's sub-account
• Setting up Blumira integrations for customers
• Managing Blumira Agent in your NFR account and sub-accounts
• Managing Executive Summaries settings as an MSP

Using Blumira With PSA Software

• Integrating with ConnectWise PSA
• Fixing PSA integration issues when failsafe emails are sent
• Configuring Blumira to send notifications and scheduled reports to a PSA tool
• Parsing Blumira email notifications in ConnectWise PSA

Videos

• Video: Adding and Managing Users in MSP Portal

Resources to Aid in the Sales Process

• Case studies
• Selling the value of the paid Blumira editions
• Using Executive Summaries to show the value of Blumira
• 2022 Blumira's State of Detection & Response
• Infographic about security logging, detection, and response

Common Sales Questions

• What's a SIEM and Why Use One?
• How does Blumira support compliance?

Documents that Describe the Value of Blumira

• Blumira detections data sheet
• How Blumira identifies the top MITRE ATT&CK techniques

Logos & Email Templates

• Blumira logos