Partnership Program Basics

• Contacting Blumira for partnership support
• How to onboard your customers with Blumira
• Off-boarding a customer account

Billing

• MSP pricing
• How Blumira bills MSPs
• Contacting Blumira about billing questions
• Changing your billing contact information

MSP Portal

• Getting started with your NFR Blumira account
• About the MSP Portal
• Managing sub-account trials of Blumira Automate
• Administering accounts from the MSP Portal
• Adding and updating users in MSP Portal
• About Blumira roles for MSPs
• See all 9 articles

Supporting Customer Accounts

• Setting up Blumira integrations for customers
• Managing Blumira Agent in your NFR account and sub-accounts
• Managing user settings in an MSP sub-account
• Managing Executive Summaries settings as an MSP

Product and Support Information for MSPs

• Contacting Blumira for product support
• Our current status
• Using an internal sub-account to separately manage your MSP organization's data and detections
• Using SAML SSO as an MSP

Using Blumira With PSA Software

• Integrating with Autotask PSA
• Integrating with ConnectWise PSA
• Fixing PSA integration issues when failsafe emails are sent
• Configuring Blumira to send notifications and scheduled reports to a PSA tool
• Parsing Blumira email notifications in ConnectWise PSA