Administering Blumira Accounts

MSP Portal

• Getting started with your NFR Blumira account
• About the MSP Portal
• Using the Blumira API as an MSP
• Adding and updating customer accounts in MSP Portal
• Adding and updating users in MSP Portal
• About Blumira roles for MSPs
• See all 7 articles

Product and Support Information for MSPs

• Blumira product demo
• Contacting Blumira for product support
• Using an internal sub-account to separately manage your MSP organization's data and detections
• Using SSO as an MSP
• Our current status

Supporting Customer Accounts

• Off-boarding a customer account
• Managing user settings directly in a customer's sub-account
• Setting up Blumira integrations for customers
• Managing Blumira Agent in your NFR account and sub-accounts
• Managing Executive Summaries settings as an MSP

Using Blumira With PSA Software

• Integrating with ConnectWise PSA
• Fixing PSA integration issues when failsafe emails are sent
• Configuring Blumira to send notifications and scheduled reports to a PSA tool
• Parsing Blumira email notifications in ConnectWise PSA