Overview
Blumira provides aggregate volume discounts to our MSP partners so that you can resell Blumira at healthy product margins. See Selling the value of the paid Blumira editions for information about each Blumira edition and its MSRP.
Internal use of your NFR account is free. When you are ready to add clients and those clients sign on with you for a paid edition, then you will commit to a monthly minimum dollar amount via a signed order form. That commitment drives your partner cost for all of your sub-accounts until you increase your commitment via a new order form. Each order form carries a 1-year term.
In other words, your minimum commitment on a 1-year term at the MSP level sets the per-user pricing for all of your sub-accounts.
We bill monthly, in arrears, based on the actual usage above your monthly minimum commitment. If usage does not exceed the minimum, we bill the minimum.
Important:
- All Blumira editions are charged per user, with a total user count that refers to the number of knowledge workers each of your customers has.
- Blumira Agent is an add-on to any paid edition and is billed monthly per agent based on the number of agents deployed per account.
- For NFR-only partners, Blumira Agent deployment in your NFR account is limited to 5 agents.
Pricing tiers
This table displays the monthly minimum commitment for each MSP license tier:
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Sub-Account Pricing |
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MSP License Tier (1-year term) |
MSP Monthly Minimum Commitment |
Advanced Edition |
Cloud Edition |
Microsoft 365 Edition |
Blumira Agent per agent, per month |
Free Edition |
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Blumira Platform MSP Plan - Tier 1 |
$425 |
$7.00 |
$5.00 |
$3.50 |
$4.00 |
Free |
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Blumira Platform MSP Plan - Tier 2 |
$1,875 |
$6.00 |
$4.00 |
$3.00 |
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Blumira Platform MSP Plan - Tier 3 |
$3,250 |
$5.00 |
$3.00 |
$2.00 |
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Blumira Platform MSP Plan - Tier 4 |
$6,000 |
$4.00 |
$2.20 |
$1.70 |
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Blumira Platform MSP Plan - Tier 5 |
$11,000 |
$3.00 |
$2.00 |
$1.20 |
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Initiating billing for customer accounts
To get billing started for a customer in your Blumira MSP Portal, email msp@blumira.com or your Partner Specialist to inform them of what your minimum monthly commitment will be. The minimum commitment drives your pricing for all customers under your account. We will send you an order form to e-sign in accordance with your selection.
Answers to FAQs
- A "billable user" or "user" in the context of billing refers to the number of knowledge workers at your customer — basically, the number of employees with email addresses who use them. This is different from app users with assigned Blumira roles.
- All paid editions are billed based on user count and the number of Blumira agents deployed in the account. The MSP enters the user count into the customer details when adding customer accounts in the MSP Portal.
- Blumira Agent data retention is determined by the Edition (M365 = 30 days, Cloud = 1 year, Advanced = 1 year).
- Any paid edition or add-on (Blumira Agent), can be used to meet your monthly minimum commitment. You can have sub-accounts on separate editions and the aggregate total of those is counted towards your minimum commitment.
- Blumira encourages you to enroll all customers in the Free edition who are not yet prospects for a paid edition.